I don't like having to spend many hours answering questions and doing research for deductions after I've already decided to take the standard deduction. It's a complete waste of my valuable time, and delayed my filing by several days.
It would not be possible for me to do my own taxes without software, and I appreciate how previous year data flows into this program. The interface is clean and the flow is intuitive. It also helps my awareness of tax issues throughout the year.
Frustrating company and no work around for many basic issues. Don’t get if you’ll be switch the computer you’re doing your taxes on. Or don’t mess up, because reinstallation isn’t possible.