Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: DebK2025
from NC
Verified Purchase:Yes
The software this year was awful. It kept replacing figures we entered with other figures. It was not just my return, it was all the returns that we did on this year’s software. If one was a joint return, it took W2 figures from spouse and entered on taxpayer. Each time we corrected it and moved on, it would do it again.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anna04
from Rochester, MN
Verified Purchase:Yes
I have used your software for several years and am very happy with it.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: garsloan
from Colorado Springs, CO
Verified Purchase:Yes
I have been using H&R Block software for years. It always works great for me
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
on April 7, 2026
Posted by: SBH2025
from BEDFORD, NH
I have used this program for years and it just keeps getting better and better.
This year, however, there were three "carry over" items that got omitted that always were filled in automatically. I had to input last year's AGI as it was not already in the box. And I had to also put in last year's basis for an IRA I had, also that used to be automatic, and it also did not show automatically 2024 retained taxes, which I therefore overlooked and caused several letters from the IRS. Other than that, the program was great. I will just have to remember next year to check a little closer to those three items I mentioned.
This year, however, there were three "carry over" items that got omitted that always were filled in automatically. I had to input last year's AGI as it was not already in the box. And I had to also put in last year's basis for an IRA I had, also that used to be automatic, and it also did not show automatically 2024 retained taxes, which I therefore overlooked and caused several letters from the IRS. Other than that, the program was great. I will just have to remember next year to check a little closer to those three items I mentioned.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: poiuytr
Verified Purchase:Yes
I have been happy with the product in general. The last two years your product has not connected to my financial institutions to down load my tax information. This is something that needs to be fixed.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland and Florida
Verified Purchase:Yes
I believe this is my 10th or 11th year using the software for Windows first and MacOS now and find it easy to use , specially year after year to be able to import and also compare information.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 0o8u6t4e2q
Verified Purchase:Yes
works fairly well
- 2024 edition: I had to file an extension, told me my state would automatically accept the federal extension; they didn't and I got penalizes for filing late
- 2025 edition: after the final 03April26 update, the program swapped some of the address data on the W-2s; hoping there weren't other problems that got missed
- 2024 edition: I had to file an extension, told me my state would automatically accept the federal extension; they didn't and I got penalizes for filing late
- 2025 edition: after the final 03April26 update, the program swapped some of the address data on the W-2s; hoping there weren't other problems that got missed
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Buffalo ny
Verified Purchase:Yes
It is simple to follow. I have used several of the available programs over the years but this is my favorite.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock