Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(134,603 Reviews)
Rating breakdown 134,603 reviews
5 Stars
89,664
4 Stars
24,784
3 Stars
8,760
2 Stars
4,619
1 Star
6,776
85%of customers recommend this product.
(
44,228 out of
51,807)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Great Software Package for making tax filing easy!
on February 21, 2026
Posted by: AllanF
Verified Purchase:Yes
I have used the software for years and have been completely satisfied.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BMF 1796
from Baltimore MD
Verified Purchase:Yes
needlessly complicated entry work. No suggestions on possible deductions. Only positive is it still works with windows 10.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northumberland, PA
Verified Purchase:Yes
I have always had great success in doing taxes with the software,
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I have used your software for many years! Love it!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
I have been using H&R Block tax software for several years. The step by step process is easy to follow and questions can be answered during the step you are on.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bob10200
Verified Purchase:Yes
Why I needed windows 10 or higher for tax software is beyond me. Got expensive.
I’m sure many of your past users like me got surprised.
U were not thinking about all your customers.
I’m sure many of your past users like me got surprised.
U were not thinking about all your customers.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Nitram51
from tampa Fl ares
Verified Purchase:Yes
Receive numerous updates thru the tax season even after I file. It would be welcomed if you shared what the updates were and what impact they might have during the update process.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jack1375
from PA
Verified Purchase:Yes
I have used H&R Block for about 20 years with great success. This year my Merrill Edge 1099 would not download to the H&R Block software. My 1099 was 26 pages and I had to enter manually. If this is not corrected by next year I will use Turbo Tax.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock