I've used HRB tax software for over 5 years without problems. This year (2020 version), I've had multiple problems generating 4 case numbers so far and am awaiting a callback from a supervisor on an escalated case. This is terrible! Last year, tax returns for my son and us were prepared by HRB and there were no problems. Upon efiling, this year, both 2020 returns were rejected by the IRS because they claim the AGIs didn't match from 2019 - but they did! Unacceptable!
I have been using this software including its predecessor versions for almost 40 years. I have owned multiple businesses including farming. This has been the only software that includes automatic calculation of the required various forms and worksheets.
Pros: Easy to prepare, Easy to import documents, Fast
Used it for years. You don't have to know anything about doing taxes. It walks you through to the areas & forms you need to fill out based on how you answer the questions. Every bit as good as Turbo Tax (tried it too) for a much better price. You won't be disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I've been using for many years now. It's so convenient and simple to use. I would highly recommend it to anyone interested in doing their own taxes. It's probably what tax professionals use and they are less familiar with your financial situation than you are. Give it a try. You'll be happy you did.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Not including CD this year was quite a hassle, and needs to never occur again. Also the information that needed to be inputted on state taxes increased and was not transferred from federal tax forms, had to do calculations yourself.