I have used this tax prep software for about ten years. The interview format is easy to understand and follow. It does a great job with taxpayers who have capital gains, dividends and interest. Recently, I showed my adult daughter how to use this software. She was surprised how easy it was to file your taxes using this software.
Pros: Easy to prepare, Easy to import documents, Fast
Easy to use. Very helpful that last year's tax information is carried over to this year's tax forms. The only area for improvement is the schedule for interest needs to show all the bank names and interest associated with them.
Excellent product easy to navigate and the questions along the way seem to offer many suggestions to allow a smooth input of information. Tried all the other programs and hands down HR is the best.
If all one has is basic income and deduction items this software works great. However, ANY unusual item, even if the user knows where to enter it, may not be handled automatically. If anything has to be entered manually as an override because the program won’t do it e-Filing is prevented! NOT an appreciated feature!