The software works well, but it didn't initially recommend that I should use the itemized deductions approach for state taxes even though I had itemized for our federal tax return.
Retired after 32 years in the tax business. Used to keep up with all the law changes myself and prepare paper returns. Been using H&R Block for a number of years now. Very pleased with software and ease of use. Transfer's prior year data, making entry a breeze. Highly recommend if your a self prepare person.
I have been using the H&R Block program for years, I have found it easy, thorough and helpful! Also like that they will help if needed with an audit or questions!
Pros: Easy to prepare, Maximizes refund, Easy to import documents