Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Quatermain
from West Central Idaho
Verified Purchase:Yes
Been using this software for years. Does the job and answers the questions.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: kenv98223
from Seattle, WA
Verified Purchase:Yes
After completing the interview for Form 5329, the results didn't look right, so I went back to the IRS instructions and discovered the software had filled it out incorrectly. A later update at least put my numbers into the right boxes, but the error check failed because it was still based on the previous (incorrect) approach. As a result, I couldn't file electronically, and had to print out the form and mail it separately.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: None9000
Verified Purchase:Yes
Great and thorough design and practical assessments and suggestions make this an excellent product and makes navigating our ridiculously complicated tax system possible and tolerable. On a scale of 0 to 10 I'd rate it a 9.5. H&R, if you want details on the problem areas that kept it from 10, email me.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JEANEPETE
from Texas
Verified Purchase:Yes
Been using H& R Block for years! Plan to continue to!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Armylifer98
from Virginia
Verified Purchase:Yes
I have been using H&R Block tax software for nearly 20 years. (From when it was called “Taxcut”.)
It has always done an excellent job at making sure I received the most or paid the least required. It has only improved with time.
It has always done an excellent job at making sure I received the most or paid the least required. It has only improved with time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pasadena
Verified Purchase:Yes
Excellent Tax Filing software & reasonable price. Easy to use. I have been using it since it was Tax-Cut.
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Taxes the best way
from Oakland, California
Verified Purchase:Yes
The software is an annual necessity for my household and it does not disappoint.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Louis, MO
Verified Purchase:Yes
I was not able to download my 1099's from Merrill Lynch any more, which caused a lot of consternation. After some research and consulting with a tax advisor, I was able to understand how to enter my data. After that I couldn't understand the total for my capital gains, and none of the forms that 'help' sent me to were of any help, so I rechecked all my entries and I just have to accept that your numbers are correct.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock