Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Bismarck nd
Verified Purchase:Yes
Bought this in the last few years, it’s worked well. Will buy again
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: cbp1227
from Marshallville, Georgia
Verified Purchase:Yes
We have used this program for many, many years and love it. So easy to understand
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Great until I got stuck in a loop after an update
on April 7, 2026
Posted by: Lbbb
Verified Purchase:Yes
Great until I got stuck in a loop after an update. Your support had send a working copy so I could efile. After the update, new version number verified, when efiling, the software kept saying I needed to update. Not very happy with this.
Pros: Fast
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Have been using Software for a few years now. Seems to work well.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
So..we have been using the software for years..and really..honestly..for 'continuity' sake only. Overall, the same quirks and flaws exist (such as the final review with error? messages that are not really issues or errors) and the IRA counter-intuitive interview language that makes you question whether you entered everything correctly. Now, with AI becoming more effective and prevalent..I hope you might be able to 'remember' what I worked on last year and only ask the questions and populate the return that applies to me
specifically. Gotta do better...otherwise..TurboTax it shall be.
specifically. Gotta do better...otherwise..TurboTax it shall be.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tjc90
from Michigan
Verified Purchase:Yes
I purchased this at the beginning of this year and have used the software for the past four years. Very happy with the ease of use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BigA2
from CO
Verified Purchase:Yes
I was able complete by move and living in 2 states fairly easily with the deluxe version of your software and accounting knowledge of a friend
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: FoxS
from Sarasota
Verified Purchase:Yes
I have been using TurboTax for many years. They however chose to not support Windows 10 desktop version offering a totally online version; an option I did not like. I prefer a desktop version which provides me both time flexibility and security. After reading reviews decided to switch. By comparison to my many years using TurboTax, I found your software to be a little less elegant (minor point) but VERY EFFECTIVE (Major point). I plan to continue to use the H&R Block desktop software in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock