Use annually for many years now. Asks all the right questions and helps fill out all the forms I need to successfully prepare my federal taxes. Also love the efile feature.
I've been using versions of this software for several years now. I think it's pretty good for my situation. There are some quirks to figure out with regard to navigating between forms but I've gotten used to it. I don't have experience with other tax preparation software so I don't have anything to compare it to, sorry.
The software leads you easily through the process of your tax filing. We have used it for over 10 years. We have used three different levels of the product depending on our need each year. All three have been equally simple.