Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bob5976
from Saint Louis
Verified Purchase:Yes
I thought the program worked well this year, although it didn’t carry the correct form over from 2919 return for home office deduction - which resulted in a requirement to fix the form, which I did. Other than that it was easy to use, but it could be even more user friendly if there was a reference to the 1040 line applicable to the question for specific earnings or deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Easy to use, don't even have to go to the store to pick-up. I have spent well over twice the price to have someone to do for me and had to wait a few days. It pretty well does it for you.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Brian136
from Minnesota
Verified Purchase:Yes
It works, but the help it provides is weak. If you are looking at a certain value on a tax form that the software prepared, and want to determine where that value came from, it's usually pretty hard to trace back. The "take me to" help usually doesn't help when you're trying to determine where to find the questions related to something arcane. Getting telephone help or online chat help requires long waits. Since I've been doing my own taxes for over 50 years, I'm familiar with the basics, but sometimes I face something new to me. Someone new to preparing tax returns is likely to get confused.
Cons: Hard to prepare
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I found capital gains and losses instructions very confusing this year. I have done it in the past with less trouble and conclusion.
Written by a customer while visiting HRBlock
Posted by: Xuechang
from CA
Verified Purchase:Yes
The software provides useful info and necessary questions to guard very well.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Green Valley, AZ
Verified Purchase:Yes
I have found H&R Block Deluxe 2020 Software very logical, organized, easy-to-use and relevant for handing all of my tax issues. Based on my albeit vague knowledge of the tax laws, it seems accurate, and it using it has never led to any problems with the IRS. I have used this software ever since it started out as 'Taxcut" in the mid-90s, and it seems that ever year, the improve it a bit.
The one real con: I would have given it a 5-star rating except for one annoying and somewhat misleading sales tactic they employ in the software. They continually try to "up-sell" to the Premium version of the software whether you need it or not, and they do it in a sleazy way by presenting the "Upgrade to Premium" option as a big, brightly colored button, while presenting the "No Thanks" option as light gray text against a plain background. If you can accept the fact that they engage in this borderline deceptive practice, then use the software. It will serve you well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Virginia
Verified Purchase:Yes
For over twenty years I have trusted and used H&R Box software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jan DIL
from Illinois
Verified Purchase:Yes
The final tax calculations seem fine. However, this has been an unnecessarily painful process this year. List of problems: 1)Didn't interface probably with Schwab, 2) uses IE rather than more secure Edge as browser interface, 3) Instructions for filing state taxes said to attach wrong page of Federal return, and 4) even though option to pay state through online system was identified, the wrong address was given for mailing a return without an enclosed payment. On the IE issue:"Is Internet Explorer (IE) a browser? According to Microsoft, no. Today, it's a 'compatibility solution' for enterprise customers to deal with legacy sites that should be updated for modern browsers. "
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock