Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MikeTux2026
from Garland, Texas
Verified Purchase:Yes
Have used Turbotax, however TT decided not to function with windows 10. I could have installed Win 11 but did not want it. HRB worked with win 10.
Complaints, repeatedly received
Rejection code FD-31-FMT-8042-2ad92e5a654993d2
Usual entries were OK:
Update Software, Verify PIN/AGI, last year’s Adjusted Gross Income (AGI) or PIN,
Check Dependent/Tax Credit Info, Missing/Incorrect Form, etc
Check Dependent/Tax Credit Info, Missing/Incorrect Form, etc
After many tries,
- Deleted couple of empty forms (probably carried over from last year), and
- Changed a 'negative' sign to 'positive' showing Qualified business net (loss) carry forward from prior years (this was an automated entry.
- Changed a 'negative' sign to 'positive' showing Qualified business net (loss) carry forward from prior years (this was an automated entry.
Finally accepted by IRS
Suggest more error checking in future.
Cons: Time consuming
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: J Quinn
Verified Purchase:Yes
I have purchased this software for the past 13 years and will continue to do so going forward.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Asupapa
from Northern California
Verified Purchase:Yes
I've used HRBlock software for 10 years. I'm happy with the product. It's a big time saver.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stuart, Florida
Verified Purchase:Yes
I've been using H&R Block software for a few years and I'm satisfied it does a good job
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Won't let me E-file Federal
on April 7, 2026
Posted by: x123789
from colorado
Completed Federal and State. Won't let me E-file Federal
Pros: Easy to prepare
Cons: Time consuming
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: gbob69
Verified Purchase:Yes
My 6th year of being a happy customer. Easy to use. Guided interveiws are great. When I had a problem, the support was good.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Frustrated user 33
Verified Purchase:Yes
There was a formatting issue when the HR Block software imported a W-2 from ADP. Caused a lot of trouble and was only fixed when I deleted the W-2 and entered the data by hand
Cons: Hard to import documents
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Refunds Are Cool
from California
Verified Purchase:Yes
I have used the product for years. This year (2025) I received my full federal refund in three business days.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock