Some areas are difficult to navigate. especially when errors are found and I go to the worksheet that needs correcting and can't find the item that is incorrect.
Very difficult time this year. Not as easy as past
on April 16, 2021
Posted by: Anonymous
Verified Purchase:Yes
The program closed on me several times. I had to enter all my info again. Then the error page came up with recommendations. It was 4 pages of no info. Info that I had put in prior. I did save through out filling it out. But some how some of my info disappeared. Then when I went to finally send after correcting the program someow switched some of my info again. So my process was rejected. I redid then sent again. My tax forms were rejected again. Finally on the fourth try it went through. I hope all the info is correct,. Because it kept changing or deleting I dont know what was up. I never had such difficulty.
I understand the large price for State upgrade since there are so many states but I was shocked at the price of E-Filing my State return since one can fo it at my States site for free!
Quite easy to fill out and yet seems to be very thorough. The only problem I had was installing /download the software. It would not work with Firefox but Google Chrome did the trick.