Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BAK57
from MN
Verified Purchase:Yes
Generally OK, but does not completely handle accrued discount on bonds with insufficient instructions and incorrectly calculates and reports amortized bond premiums if you have ABP on different types of bonds (eg, regular, US treasury and tax exempt all included on the same 1099.) Real pain to do work-arounds to get the calculations correct on tax forms - both federal and state- since incorrect amounts are also carried forward to the state return.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Youbetcha
Verified Purchase:Yes
Filed requesting a check
Guess what the IRS does not do anymore- issue checks!
Great
Would have been nice if to know
Guess what the IRS does not do anymore- issue checks!
Great
Would have been nice if to know
Cons: Time consuming
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Covington, VA
Verified Purchase:Yes
I buy H&R Block software every year and am pleased to use it, makes everything pretty simple and lots of explanations. I also like having the "no audit risk" at the end when the software takes a look at what I entered and if I need look and adjust anything I might have missed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
I've been using the H&R Block Tax Cut software for over 15 years. It's fairly consist and the UI is clean.
However, regarding the 2025 software and going forward I didn't like that I was asked to input the amount of overtime I do twice. Once in the beginning and once towards the end when the software brought up the One Big Beautiful Bill. I also wasn't a fan of putting it in as the example given wasn't useful. I work for a federal agency but we don't make time in a half for overtime, we make double. A simple conversion built into the software for specific overtime would've been helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
Colo State had usability issues and errors
on April 7, 2026
Posted by: Victor w
from Co
VERY terrible!!! It hung with errors on 104AD form at verify data check (3 errors) wanting a deceased SS#s even though I indicated that I WAS NOT!! a beneficiary of deceased income.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: HenryG2026
from Oregon
Verified Purchase:Yes
I've used this producrt for the last 6 years. It guides me through the many questions and even more blanks that form my taxes. Once in awhile I don't understand the question I'm asked to answer and trying to understand what the IRS wants can be a challenge, but on whole I'm happy with the program and plan to use it next year.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jake4570
from Winthrop, ME
Verified Purchase:Yes
Overall very good experience. I was not pleased though when I had to pay extra to file my state return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Disappointed1776
from Mehlville, MO
Verified Purchase:Yes
Did not like the fact that this program crashed when I downloaded my 1099_B's. And that software glitch was not corrected immediately.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock