Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,290 Reviews)
Open Ratings Snapshot
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,675 out of 61,815
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2 out of 5
2
Billed twice
on April 19, 2021
Posted by: TerryLei
from MN
Verified Purchase:Yes
Program worked OK, I got billed twice for filing my state taxes.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
HR - Update process poor
on April 19, 2021
Posted by: Linden3
from Kansas
Verified Purchase:Yes
Software is good and easy but updates did not work for me had to download from HRblock manually each time. Both Federal and State updates. They need to fix this.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good package. Plan to continue using HRB.
on April 19, 2021
Posted by: CoPhilO
Verified Purchase:Yes
Good tax assist program. I have been a user of this software since it was called TaxCut. It has a few warts but overall HRB has continued to improve it. It could use a much better HELP facility. It also needs a prompt to establish an "Auto-Save" to protect against loss of the tax file that can occur if your home suffers a power-outage during the tax file preparation process. The 1099 import facility needs to be updated to handle special log-in password characters that are allowed at most financial institutes. Lastly, but not absolutely necessary, it would be nice to have a progress status indicator during the tax software installation.
One of the program's strength is the importing of data to the "State" edition and the automatic updating of the State forms when you make a late change to the Federal forms. Regarding this strength, it would be reassuring if the preparation software would signal that the State forms were being updated each time you were to make a late change to the Federal forms. The changes are occurring because you can see changes to the State AGI and tax values, there just is no reassuring message displayed that the changes are occurring.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy Process
on April 19, 2021
Posted by: Stu Hosley
Verified Purchase:Yes
Year to year data is really smooth. The questions and the patteren to work your way throgh the process are so simple. Love the product
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
State software did not calculate the "Best Return"
on April 19, 2021
Posted by: Roger701
from IA
Verified Purchase:Yes
Over all software is a good experience, however the state software for Iowa did not Identify the best way to file for the biggest return. I had to override the filing status to get the best return dollars. The guaranteed best return is not true.... I had to double check this myself!!!
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Taxes
on April 19, 2021
Posted by: Anonymous
from ATASCADERO, CALIFORNIA
Verified Purchase:Yes
I have used H&R Block Deluxe for years and love it. Tried Turbo Tax once and didn't like it..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It could not be easier
on April 19, 2021
Posted by: DeltasDad
from Charlotte NC
Verified Purchase:Yes
The most difficult part of filing is gathering the data. Once that is accomplished we simply hand over to accountant OR enter it ourselves in a program. When I found out that the accountants were using software to prepare taxes with my data then why couldn't I. At first the software was cumbersome but now, wow. You have refined a very complex tax code to simple questions. It could not be easier.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love the application.
on April 19, 2021
Posted by: Phil zollo
from La pine oregon
Verified Purchase:Yes
Only issue was being charged twice for state software.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
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