Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: PF_Flyer
from Wisconsin
Verified Purchase:Yes
This program is very labor intensive for active traders. The program does not handle option spreads or short selling. Each trade needs to be reviewed, swapping of buy and sell dates, not handling the cost basis for selling short. Does not transfer all data from the Federal form to the State form such as property tax deduction
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas, Salina
Verified Purchase:Yes
My niece did my taxes using H&R Block. I am sure she has given a good review. That's Lisa Johnston, Overland Park, Ks.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: GDgd1
from Ohio
Verified Purchase:Yes
Easy to follow software program. It made the income tax preparation less stressful
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: bob2778
from SC
Verified Purchase:Yes
Just found out you ship your public and private CA keys in a dll in your software for people to exploit ans were informed about it and didnt give a care about it.
Wont be using you next time.
Wont be using you next time.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 8, 2026
Bob, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: L 10
Verified Purchase:Yes
It has deteriorated since I first started using the Software. Less intuitive. Will likely switch next year.
Response from HRBlockBy Maria, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bernie84
from Pittsburgh, PA
Verified Purchase:Yes
Have been purchasing H&R Block Deluxe for about 20 years. This years version was a major disappointment.
The software was loaded with glitches that made it very hard to transition smoothly from screen to screen. Data entry was difficult and several times the program kicked me out or looped back to a previous screen on its own.
I will closely follow user reviews of next years version before purchasing again.
The software was loaded with glitches that made it very hard to transition smoothly from screen to screen. Data entry was difficult and several times the program kicked me out or looped back to a previous screen on its own.
I will closely follow user reviews of next years version before purchasing again.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, April 8, 2026
Bernie, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JohnJJ
from Maine
Verified Purchase:Yes
The program worked well and was easy to use, as always. However, I found it difficult to believe that you no longer allow downloading of Merrill Lynch tax data, which had been available in previous years. I don't understand why you would take this backward step, which makes things more difficult for your customers. This prevented my assigning five stars.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LarryTR250
Verified Purchase:Yes
I have used H&R Block software to successfully complete my taxes for over 5 years. After completing my 2025 taxes I was unable to open the file in order to submit my Federal VA taxes. Calling your help line revealed a problem with the program caused by the latest download & a suggestion to delete that file & do my taxes again. However after completing my taxes a second time I was still unable to open my file. A second call to your help line requested I wait for 5 days for another update to correct this issue. After a week I was able to open the file & submit them successfully.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock