Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Retired555
from NY
Verified Purchase:Yes
I have been using this SW for years for the most part It's pretty easy but I find the help topics a little thin. This year I made a mistake and mixed up my stimulus reporting amounts which caused Me to get an economic recovery credit payment which I should not get. The IRS says they will fix that for me with no repercussions. The HR SW had all the information necessary to catch and flag that mistake but it did not (SW Bug). Over all I have been satisfied with HR Block SW over the years I have been using it.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Knubie
from MA
Verified Purchase:Yes
It does what it's supposed to do and makes it easy since it imports previous year's data as a guide for what needs to be filled in. Easy to get help if needed but don't need help most of the time. Great product for the IRS and my state taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Amne
from New york
Verified Purchase:Yes
E filing is terrible.
It asks for 5 digit pin when irs sends us only six digit pin.
They said software is defective
It asks for 5 digit pin when irs sends us only six digit pin.
They said software is defective
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Check for Mac Upgrades/State download misleading
on April 22, 2021
Posted by: Steve996
from Virginia
Verified Purchase:Yes
Make sure you Mac version is compatible. This was a huge pain for me to upgrade my Mac. And I was unable to download the State software that I paid for.
Pros: Fast
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
This is the second year I have had trouble loading the program on my desktop computer running Win 10 Pro. The original program ran fine, but when I went to update it, it would not install. It ran fine on my laptop, but not on my computer. Contacted support, who tried, but got cut off and they never called me back. I didn't have time to call them. Still not sure where the problem was...
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Needs improvements, user-friendliness and smarts
on April 22, 2021
Posted by: RaoLoka
from Palo Alto, CA
Verified Purchase:Yes
Not very user-friendly, and could be doing a lot better (such as noticing the imported return was an amended one). Support wasn't helpful. If the software is rounding up/down numbers, should be able to be decide whether to include the relevant forms.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: DaleOR
from Oregon city, Oregon
Verified Purchase:Yes
This was less expensive than other options and was quick and easy to use, this will be my first option that I look for next year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Good tax software but it has at least one Bug in PA State Return. If you have trust income that is interest and dividends, the HRB software reports that income in Dividends and Interest. So far so good. But in PA, you are supposed to fill out PA Trust forms as part of your return. If you do that, HRB reports that trust income, even though it has already reported it, as ADDITIONAL INCOME, in point of fact double reporting that income. I have commented on this for the past 4 years in reviews and no action has been taken to repair this problem. The software should just fill in the PA Trust forms from the Federal ones and NOT report interest and dividend income twice.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock