Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Grrrrrfeelingsalty
from Indiana
Verified Purchase:Yes
I bought the deluxe plus state. Mind u Ive done my own taxes for years using various programs but this years H&R blocks program for the state had me wanting to pull my hair out. Your state program would not load because H&R wasn't able to "update" its own program 🤬 Frustrated I was left hanging for hours. Once u gather your financial papers u just want to get it over with. 9 hrs later, and another purchase later, H&R blocks' state program updated and was available. But aside from that I like the ease of the program.
Cons: Time consuming
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jt987
from Arizona
Verified Purchase:Yes
Taxes went smoothly, e-filed federal and state taxes. Then on April 3rd a new form came in the mail. So I had to redo both with an amended forms. Federal taxes was ok but there was no help with state. Let’s just say that Arizona amended forms and instructions are problematic. I could have used help.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SD
Verified Purchase:Yes
Used this product many years. Disappointed in the price.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: fanboyfrank
from Bloomington, MN
Verified Purchase:Yes
Program is easy to navigate - forward, backtracking if needed, using forms or interview method.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've relied on h&r block for years and it has served me well. However, some items should be mouse over explanations of what they want. This is important!
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Janine M
from AZ
Verified Purchase:Yes
Disappointed that I was charged an extra fee for my state taxes to be done. I understood that it was included in the initial charge.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I’m so happy and pleased to use the H&R Block software to get my taxes completed for 2025! Thank you so much for your support, help and hard work! Have a blessed year! Denise
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ca
Verified Purchase:Yes
I have used this software for the last decade and have never experienced a problem. The software is well designed, easy to use, and provides a sense of confidence that your return will be accepted. I can enthusiastically recommend this product for your tax preparation needs.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock