Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,290 Reviews)
Open Ratings Snapshot
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,675 out of 61,815
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Kudos to HRB Customer Service
on April 28, 2021
Posted by: Anonymous
Verified Purchase:Yes
H&R Block Deluxe 2020 worked flawlessly for completing and e-filing my Federal return, but when time came to e-file the State return, no go. The software identified an entry from a field on a 1099-R that would not allow the State return to be filed electronically, even though the information entered in the software was exactly what was on the paper 1099-R. Eventually, customer service at H&R was able to diagnose and fix the problem over the phone. That's right, a live person...over the phone ! Both returns were accepted electronically in minutes, and refunds were on the way in a matter of days.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Did I like the program? Yes
on April 28, 2021
Posted by: Skison
from Los Angeles,CA
Verified Purchase:Yes
The program is very easy to use. I have already recommended it to my family.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
State program did not work correctly
on April 28, 2021
Posted by: DLC2
from Ohio
Verified Purchase:Yes
State program didn’t work right. Stated there was an omission that made no sense so could not file online and had to print and send in the mail. Only reason I got the software was to file online. Can print and send in the mail with out it.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
2020 was not its best year
on April 28, 2021
Posted by: Anonymous
Verified Purchase:Yes
I struggled with this software this year.
First, I had trouble installing this software. I was able to install it on my wife's desktop, but it absolutely refused to install on my laptop.
Then I had issues with some tax situations, in particular there is one situation which I think is common enough that other people had it in this COVID year. However I had to overwrite the value entered into the report.
Overall, I think this software should be more mature in this day and age.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Tax Software
on April 28, 2021
Posted by: Jay Mc
from Salt Lake City
Verified Purchase:Yes
I love this software. It's easy to use, fast to download. I have been using it for 20 years and I have never been audited.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Trusted and Easy to Use
on April 28, 2021
Posted by: Anonymous
from Rolling Hills of Middle Tennessee
Verified Purchase:Yes
Having used H&R Block software for several years, I easily can recommend it. The software is user friendly. Just read and answer the questions. It tells you what is needed for each page and blank. You simply type in the answers from your W-2, 1099, or other forms showing your income, taxes paid, and/or interest received. If you are not sure of a particular section, there are help and instructions available. H&R Block stands behind the software and alerts you to possible issues that should be checked before filing your tax return. Short form or long form? H&R Block helps you figure it out. Try it! Let this outstanding company guide you to easily doing your tax return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Taxes
on April 28, 2021
Posted by: JDarlene
from Cincinnati, OH
Verified Purchase:Yes
Love H & R Block software. Easy to use and work with. Would love to work for your company.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Confidence is high!
on April 28, 2021
Posted by: Mike B NM
from New Jersey
Verified Purchase:Yes
Very user friendly, covers all the bases, & walks you through every topic. I am extremely confident that I didn't miss anything and that I have achieved the maximum refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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