Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: CAlaughing dog
from Poway, San Diego County, CA
Verified Purchase:Yes
Solid product; have used for many years. communication and navigation of website needs work.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tahoe Karen
Verified Purchase:Yes
If you have a very simple clear cut return to prepare, them this is probably fine. But if you have any little thing that is confusing and uncertain, you will not get any clear answers or explanations from them. Nor will you ever get to talk to someone with actual tax training and experience, only software customer service people who know nothing about income taxes! Incredibly frustrating!
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
I have used H&R Block Deluxe for several years. It is easy to use, and I appreciate the fact that you can copy last year's information into the current year's form, so that you don't have to re-enter everything.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
Versatile / Complete Tax Preparation Application
on April 30, 2021
Posted by: BillT3
from New Jersey
Verified Purchase:Yes
Complete tax solution which accommodates single and multiple wage-earner families as well as simple LLC business owners. Expert and responsive on-line help, which I have leveraged on a few occasions. Carries information from Federal return to State without issue. Very close to perfect if it had the ability to combine two Married Filing Separate returns into one Married Filing Joint return, but I don't believe other competitor programs have this feature either - would be a huge time saver for doing what-if filing scenarios.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: J240
from Cleveland
Verified Purchase:Yes
The Deluxe software was easy to use and took me through the tax forms step by step.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Jim Bob Watchamacallit
from Florida
Verified Purchase:Yes
I found it more difficult to use than others. I would NOT use again if I had other options. Bought software that was to have one state filing and still had to pay for another state filling then had another fee that had to be paid.
Had problem with software and called tech support to resolve they could not resolve it. I had to accidently figure it out so state tax could be sent.
Not happy with product.
Had problem with software and called tech support to resolve they could not resolve it. I had to accidently figure it out so state tax could be sent.
Not happy with product.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
For the same price, it's hard to beat H&R. Satisfies 90% of my requirements. Schedule K-1 is one area could see some improvements. Instead of long paragraph of text which caused confusion on what to do, more interview-style questions are preferred. Also, comparison against previous tax year's return like the competitors' software would also help to spot discrepancies.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: marck710
from wa
Verified Purchase:Yes
mostly good, but I had trouble with form K-1,I felt lost. I sold this security and then it got a lot worse there was no support at all. I had no clue what to do and no where to go to find the correct way.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock