Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Samuel Workman
Verified Purchase:Yes
download was messy and required a lot of intuitive interpretation to accomplish it. your instructions were essentially useless. I am (was) a disc user. This was a disappointment but I fully understand why "no discs" forever, anymore. Please make the download easier for a 92 year old.
Written by a customer while visiting HRBlock
Posted by: smarty1016
from Cleveland, OH
Verified Purchase:Yes
Walks you through entering everything needed to prepare federal and state taxes, and can import some info to save typing. It would be good if they could add a section to guide you through calculating the taxable amount of retirement / survivor income rather than having to do that part by hand
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
I have used the software for several years. The SW is easy to use and fulfills my every need.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: A long term user
Verified Purchase:Yes
Does ok. No longer uses last year's information to pre-populate fields. This feature was helpful in the past to help make sure you didn't forget investments info, charitable contributions, etc.
Pros: Easy to prepare
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
There are a few gaps in the instructions. Example: I got stuck with a form that was partially auto-filled, but did not remember anything about it prior to that in the sequence. I tried to delete it. Nope, nothing doing. I could not proceed without completing the form, but the answer was zero, which was not allowed. Desperately hoping to avoid having to scratch the whole file and start over, I went back through the screen. Lo and behold, there was one question I failed to answer (yes or no), which evidently presumed "yes" and caused the form to be included. There was NOTHiNG to clue me in to this solution. It would be SO SIMPLE for you to include a statement that this form was generated by the answer to .(whatever) .... and it can be deleted by changing that answer with a link to that page. Instead, the option was only to delete the form, which did not work.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oh
Verified Purchase:Yes
Easy to understand and interactive questionair format
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good value/price. Interviews good, but be improved
on May 4, 2021
Posted by: Anonymous
from Chandler, AZ
Verified Purchase:Yes
Good value for the price paid. Interviews and Q&A cover most everything needed. However, sometimes one has to dig more deeply through Q&A links to seek clarification as questions not always entirely clear. I find that interviews with respect to IRAs (and other "exceptional" circumstances) especially confusing. Getting better every year, but needs to continue...
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sara SCS
from St Clair Shores, MI
Verified Purchase:Yes
Very user friendly and complete tax software. I wouldn't use anything else.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock