Your software is very poor and difficult to use for ordinary people. Many places ask to fill out actual form or worksheet because you cannot define proper questions. I am just using it because I doing so for a while. It is possibility that I may use Turbotax next year.
Have been using HR Block tax software for years without a problem except for some software issues which HR Block ignores - fails to fix even though error has been reported by others and acknowledged by HR Block help personnel. That is my only disappointment with the software. Fortunately I am tax savvy and know how to work around the software issue.
Really bad. Said my girlfriend was disabled and we couldn’t get it to change. Tried to get help and the chat wouldn’t work. Didn’t find a phone number. Ended up taking the taxes to a friend that had Turbo Tax. That was quick and easy.