Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Check everything outside the program or risk audit
on April 7, 2026
Posted by: Dissatisfied74
from Northern Indiana
Verified Purchase:Yes
The program resolution didn't match my monitor resolution. It looks like they made it on a crt monitor and never scaled up. Furthermore there were glitches. Data wouldn't populate on the form after I entered it and some selections seemed meaningless as the program did what it wanted to anyway. All of this is alarming from a program dealing with something as important and sensitive as the US tax code.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Once annually
Verified Purchase:Yes
it works as it should! Nothing more and nothing less
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TC163
Verified Purchase:Yes
Software was easy to use. I would have given a higher rating if the ability to import 1099 from Merill Lynch was not taken away this year.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonyme
from California
Verified Purchase:Yes
I’ve used this software since it started as brand babe Taxcut
I tried another company one year because I got it for free from one of my investment companies but ended up buying this one to do my taxes. I’ve lived in different states and have had different tax situations over the decades (regular job, self-employment, tax deferred accounts, investments,rental property, real estate transactions). This software has always done the job .
I tried another company one year because I got it for free from one of my investment companies but ended up buying this one to do my taxes. I’ve lived in different states and have had different tax situations over the decades (regular job, self-employment, tax deferred accounts, investments,rental property, real estate transactions). This software has always done the job .
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
I like that I can file multiple federal returns.
on April 7, 2026
Posted by: ref153
from Lorain, OH
Verified Purchase:Yes
I have used the H&R Block software to file my taxes for the last seven years, and plan to continue using it in the future.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Bad year for HRBlock
on April 7, 2026
Posted by: Bill735
from NJ
More difficult to make entries than previous years. Not able to insert pin #'s even when they are entered in Specialty Situations section or at the end which leads to not being able to E-File. Still havent found a solution
to make the entry!!!!!!!!!!!!!
to make the entry!!!!!!!!!!!!!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia, Pa
Verified Purchase:Yes
I've used HR Block for years and I am pleased to continue going forward.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Shows little attention to detail or bug correction
on April 7, 2026
Posted by: Anonymous
from Charlottesville, VA
Verified Purchase:Yes
The TY2025 version for the Mac contained the exact same software problems as the previous year. Update alerts occur but will not load automatically. They require going to a download site and then installing manually. The included state software will not load within the program without attempting to charge separately. This requires contacting support and having the state version emailed for manual installation. Finally, printing of any forms are grossly enlarged and unusable. Turns out, you must click a box in the printout setup to correct this.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock