Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Live in NYC, worked in NJ
Verified Purchase:Yes
Your 2025 NJ Other Income force me to do USPS mail filing. You really should fix that.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I have used this product every year for a long time, and I've been pleased with the work it saves me every tax season.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Odieo50
from Atlanta Ga.
Verified Purchase:Yes
I have been using HRB since at least 1998. I remain disappointed that there not an easy way to import 1099. My bank exports a csv file and a quicken file. Why can't HRB import those?
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: EdLBlock
from MO
Verified Purchase:Yes
I was happy with the federal return and completed with no problems. However, the Missouri State return was unable to complete properly because the form had no way of adding the deduction of Real Estate taxes paid in the state of Missouri without printing and Mailing in the Tax return.
Why was that a problem? Please explain!
Why was that a problem? Please explain!
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: SLPJam
from Minnesota
Verified Purchase:Yes
Been using H&R's download for several years, primarily because the program is had been using became to pricey for my liking. This years version of Block's program was not nearly as efficient. It felt much more complicated than years past. Difficult to find answers. I just didn't find the ease and confidence I've had in the past.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Soup 1365
from Oil City, PA
Verified Purchase:Yes
Easy to follow directions on program. I have been using H & R Block Software for years!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Greg2466
from Pickerington, OH
Verified Purchase:Yes
I have used H&R Block tax software for at least 20 years & continue to purchase it!
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
The system is built to benefit the tax collectors
on May 7, 2026
Posted by: Not Happy with system
Verified Purchase:Yes
Good software, easy to use. The way we pay taxes is ridiculous. Paying the government should not require paying for sophisticated software and paying more to process the payment. Nothing in the process is beneficial to the tax payer.
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock