Overall, great product; used since 2011. Fast data transfer from prior year, ease of use, explanations, prompts. No problems with Federal and state (CA) filing acceptance - ever. Would give five stars, except current iMac iOS update ( Big Sur) is not apparently compatible with data on H&R software prior to 2017. Not a big deal, since I have a printed hard copy of every year, and only last year’s is downloaded to current year. But,..... still. My Mac says contact vendor for compatibility update for those years. That hassle I won’t pursue.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Super easy to use & easy to understand instructions/guidance. Easy to navigate the entire site. I like how it tracks your progress as you go; leaves no stone unturned. Been using HRB Fed Tax software over 10 years now, & it gets better each year! Great educational info. too!
Could not file electronic even after getting agi for 2019 from irs. The help desk is totally worthless. Takes hours to get a live body and then they disconnect.