Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(130,508 Reviews)
Rating breakdown 130,508 reviews
5 Stars
86,971
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,728 out of
48,978)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Asking about RMD when not required to take RMD
on April 23, 2025
Posted by: xyzzy
from florida
Verified Purchase:Yes
When 72 years old why is your software asking if I took my RMD when a 72 year old is not required to take an RMD?
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Victor17015
from PA
Verified Purchase:Yes
I relied on your state program to complete my daughter's NY state return. Your accuracy cherck failed and missed that my daughter's residency was not indicated. Got a notice from NYS and now I have to await what NYS will tell me what to do. No doubt this will affect her refund. Call me dissapointed.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Daal
Verified Purchase:Yes
Went back to doing my taxes after closing my business and retiring. This is my go to software.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Frederick, MF
Verified Purchase:Yes
I have purchased H&R Block tax software for over the past 10 years and have always found the program easy to use and reliable in providing accurate tax returns.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gg R
Verified Purchase:Yes
I bought this three weeks ago, and it worked fine with my tax preparation.thanx
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Larry Taxpayer
Verified Purchase:Yes
I've used this product for years, but this is likely my last year. I'll list a few of the many problems here.
Though it offers to print some things that it calls "worksheets," there's no way to print IRS worksheets that are critical to understand how different types of income contribute to your tax, such as the Qualified Dividends and Capital Gain Tax Worksheet or the Schedule D Tax Worksheet.
A printed return, with or without worksheets, doesn't show your capital loss carryover for the next year.
The "Jump To Related..." feature often says there are no related entries, even for lines such as 1040 Line 15, Taxable Income.
If your Windows Taskbar location is set to Left, some windows open partially hidden by the taskbar.
If you don't like unnecessary scrolling, you need to enlarge the Forms window every time you open it.
I'm hoping and expecting that TurboTax isn't this bad.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: ihavenoidea124537
from Beaverton, OR
Verified Purchase:Yes
The program works, but I am not convinced it is the best. Frankly, I am just not comfortable to switch to a competitor.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Response from HRBlockBy Social Media-Abbie, April 24, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: FC PC
from South Gate California 90280
Verified Purchase:Yes
There's some kind of glitch in the software for seniors that are getting their rmd it shows that I owed money for penalty for not paying on time which is not the case I'm very disappointed. !¡!!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media-Abbie, April 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock