Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Delay for Forms
on February 17, 2022
Posted by: rwdean3401
from Tennessee
Very disappointed at the unexpected delays for a simple SS worksheet. Cause about a 30-day delay in filing. I could have filed on other free websites without delay.
Would like to request my money back!
Would like to request my money back!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Great except for e-file delay this year.
on February 17, 2022
Posted by: bobw3
from Pittsburgh, PA
I Have used for years and loved. This year I had to wait for 2 updates for them to get their forms right before I could e-file on 2/17. Not happy about that.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Horrendous for tax year 2
on February 17, 2022
Posted by: Burbankil
from Burbank IL
H&R CROCK decided to stick it to people who use the social security worksheet this year. I have been using this software for more than 10 years and this is the last. Worksheet was supposed to be updated on 2/3 from everything I saw but was not until 2/17. Delayed my filing. Could not get a straight answer from the not friendly customer non-service. Everyone parroted the same lie….so very sad.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
So Not Happy with Filing Delays
on February 17, 2022
Posted by: barbb27
from Missouri
First delay was for the Residential Energy Credit form. After that update on 2/4 I couldn't file again due to the Social Security Worksheet form!! That us such a standard form. Couldn't file until after the next update on 2/17.
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
logical progression thru program
on February 17, 2022
Posted by: ballys
from Phila
Have used for many years
would have filed earlier but fed had not updated social security worksheet which I don't need of use but program would not let me file until it was updated today
would have filed earlier but fed had not updated social security worksheet which I don't need of use but program would not let me file until it was updated today
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great First Time Experience
on February 17, 2022
Posted by: Iamme2
from Washington
I was apprehensive about trying to file my own return but decided to give H&R Block Deluxe Software a try. I couldn't be more pleased! Any help I I needed was easy to attain, no long, frustrating waits, it went smoothly! I WILL use this program again. Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
JUST OK
on February 17, 2022
Posted by: deandean
from indiana
DIFFICULT FINDING FORMS, CANNOT EFILE I MADE THE SUGGESTED UPDATE AND STILL HAVING MAJOR PROBLEMS
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Easy to use, but inaccurate.
on February 16, 2022
Posted by: zdaley
from Minnesota
Have used this software for multiple years. This year, I had to file in an additional state, which took a little experimenting with how to enter. Software said I needed to pay in, however, that state said I made less than the minimum to file. Seems like a major thing to have missed.
Value
1
Written by a customer while visiting HRBlock