Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Easy to use
on February 17, 2022
Posted by: Bob 23
from Fort Collins, colorado
Easy to use, very accurate, have used for over 10 years and never
received a recall.
received a recall.
Pros: Easy to prepare, Easy to import documents
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Updates were slow
on February 17, 2022
Posted by: Cranky Gran
from Arkansas
I have purchased this software for years and loved it. This year the social security worksheet would not update and I was delayed in filing due to H&R Block not getting their updates through earlier. This is not something new and why it causes a delay, I would not know but it was extremely aggravating.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Federal eFile held up over 3 weeks for updates
on February 17, 2022
Posted by: Update Weary
from North Carolina
I've been using this software for over 30 years. I was ready to eFile on Jan 24, the date IRS said it would start accepting returns. HR Block's software held it up 3 times for "Updates", not allowing me to eFile the returns until the latest one on 2/17/22. NOTHING was changed from my originally completed return with any of the updates. I should have my refund by now, but it is going to be delayed. If this happens again next year, I will have to use a different program, regrettably, as I do like the program itself!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Needs work
on February 17, 2022
Posted by: User 12
from NM
Unable till file till after 17 Feb update because lacking proper Social Security Tables.
Did not ask me to import previous return data as has done in previous years. Without import list like charitable info and interest info had to be re-entered.
Skipped the form on bank interest had to go back to look for it.
Did not ask me to import previous return data as has done in previous years. Without import list like charitable info and interest info had to be re-entered.
Skipped the form on bank interest had to go back to look for it.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
GOING DOWNHILL
on February 17, 2022
Posted by: robv14000
Product still has a lot of confusing features. It was late getting forms updated. Had to wait until almost March to file because forms were not ready. It asks stupid questions. Even though I file state+federal with the same program last year, it asks questions that could not possibly be true if it just looked at the previous year's taxes. Of course there are things that it DOES get from previous year's taxes. But isn't as "smart" as it could be. Its screens sometimes make no logical sense. It will ask a yes/no answer and there won't be a clear way to answer yes/no, but there might be a SKIP with on indication of what the effect will be on the YES/NO part. Generally, "TaxCut" has always been like this, but this year 2022 it's worse. And with the delays it makes you wonder.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Hard to prepare
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
unfortunate
on February 17, 2022
Posted by: Harold0823
from Flint,MI
This software was purchased and updated, however, I was not able to submit my tax return until 2/17/2022. The problem was with schedule 1 which would not properly account for my 23 dollar addition in "Other Income". Although the IRS was accepting returns from other software providers and which did not charge for the return. Obvious the problem was with your software.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Easy
on February 17, 2022
Posted by: AZBlueeyes
from PHX
Have used H&R for many years. The fill ins are always correct, the process is easy, just need to process the updates faster and I would be happy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Final Forms
on February 17, 2022
Posted by: Bob 7391
from Kazoo MI
My only complaint was the timing of the final forms. I usually have my refund before I could even file this year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock