Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Wpalm12
from Chicagoland, IL
Verified Purchase:Yes
I did my taxes through an accountant last year and checked them against the software and got the same amount, which was great. This year, I was able to use many of those same prompts to get me through, which was so easy and time-saving. It let me file quickly and be on to the next thing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
Worked well at federal tax. But could't link to Ohio state tax return. Had to use Ohio tax portal.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tilam
from CT
Verified Purchase:Yes
I have been with HRBlock for almost 20 years. It has always been excellent.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dan147
from Boston, MA
Verified Purchase:Yes
I've used this product for over 15 years. It makes file taxes a breeze.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use program
on April 8, 2026
Posted by: loongNid
from Bangkok, Thailand
I'm very happy with H&R Block program even though this time I can't import my wife file from the investment account.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JKinOK
from OK
Verified Purchase:Yes
I had the hardest time trying to remove a form that was being assigned to me base on the questionnaire. I turn 65 last year and it gave me the form for Social Security payments SSA-1099, but I didn't apply for Social Security yet. When I ran the check for errors it would ask me for amount I received. I clicked on the forms section and try removing that form and it wouldn't let me. I'm not even sure how I finally got past that, other than doing the update to the software. Other than that it worked as I expected and has the last 10 years.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I continue to us this product each year because it’s relatively easy to carry over previous years info. The Mac version rarely works flawlessly. Updates NEVER auto load. Always have to go website to download those. New software can’t seem to find previous return like previous versions. When I’m working on my return and save it to come back later, sometimes it wont show my return in progress. Then have to go in files and reload it.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pineville,LA
Verified Purchase:Yes
Your program seemed to work well overall. I did encounter one problem with my LA state return.
The program showed a $100 tax credit from 2024 for stae taxes. I was unable to find other records of this, but assumed it was correct.. A few days after filing, I received a message from the state that said my refund had been reduced by $100, seemingly the mystery $100 tax credit shown in the H&R Block program.
The program showed a $100 tax credit from 2024 for stae taxes. I was unable to find other records of this, but assumed it was correct.. A few days after filing, I received a message from the state that said my refund had been reduced by $100, seemingly the mystery $100 tax credit shown in the H&R Block program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock