Used program for more than 10 years. Still effective. Ordering can get confusing as both online completion and downloading are options. Their efficiency has diminished because in the past they notified you by email. Now they don't. Also, the available "help" should be clearly documented. The customer should not have to go searching for it or navigate the automatic non-person options.
1.) Imported 2020 .pdf tax return 2.) Took picture W-2 3.) Added 1099-INT entry 4.) Imported financial data from two financial institutions 5.) Manually added 1099-B - Crypto basis not reported to IRS 6.) Ran accuracy reviewer, fixed errors and data verifications 7.) DONE!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I googled to get the website it kept sending me to your website and trying to get me to pay again. I finally went to another browser and found the website I needed. I was ready to give up and return it to OfficeMax and buy TurboTax.