Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,289 Reviews)
Open Ratings Snapshot
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,675 out of 61,815
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
Great for feds, not so hot for Massachusetts retur
on February 20, 2022
Posted by: Judy608
from Haverhill, ma
As usual, the 2021 Deluxe version worked great for me for the 1040. However, I was unable to file electronically for Massachusetts because Block seems to think I should have the TID for both my secondary insurance and MEDICARE! Seriously? Talked with the state tax folks and they said only needed my Medicare # and insurance #, not TID. SO , had to file state Via snail mail, which means delay in refund.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Extremely buggy
on February 19, 2022
Posted by: Just62
from Portland, OR
We’ve used H&R Block’s Mac software since the 2007 filing season and didn’t have problems until the new 2021 edition. The software crashed repeatedly and rarely found the right save state after relaunch. The crashes — more than a dozen — added literal hours to the process compared to past years. A painful experience.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Introduction
on February 19, 2022
Posted by: mr carp
from Catskill, NY
Miss the year to year tax changes introduction that use to load when activating.
It's been a few years now...
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes taxtime easier
on February 19, 2022
Posted by: Rosedoc8
from Evansville, IN
Makes the process of completing taxes as painless as possible.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Good calculations BUT painful
on February 19, 2022
Posted by: 2nd year user
from Michigan
In process print options would not print IRS format forms but would only print "NOT FOR FILING" version, ignoring the options selected. Had to call up forms then select individual forms from list and print them one form at a time. A royal pain. Navigation and selection between state and federal forms is awkward and clumsy.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Disappointed in some features
on February 19, 2022
Posted by: Ranger43
from Bismarck, ND
The interview for Form 8812 leaves something to be desired, it's not as complete as it should be. maybe there is an update coming for it but as it stands it needs work.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Does not print correctly on M1 Mac, otherwise Ok
on February 19, 2022
Posted by: Wilfred5
from Mill Creek Wa
Have been buying H&R Bock software for several year and handles taxes OK, but this year it does not print well on my Brother HL-2170W in that it enlarge pages by 4 and only prints upper left hand corner
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
plummeted in quality
on February 19, 2022
Posted by: frustrated1793
Significant drop in software stability in the mac osx version; frequently crashed when the “next” button was pressed, leading to much frustration and re-entry of data
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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