Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Amended return
on February 26, 2022
Posted by: ORF93
from Punta Gorda Fl
Excellent product, my spouse passed and I missed a 1099R consolidated requiring a 1040X to be filed. While complex, the instructions allowed me to complete this process and the IRS has accepted the amended return
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
not current software
on February 26, 2022
Posted by: Danyette
had to wait a month for software update to file my taxes
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
issues retaining data
on February 26, 2022
Posted by: Dwayne73
from Millville, NJ
Have used H&R Block for several years. This year I had issues with the data being retained in the forms. I went from owning a minor amount to getting a overly large refund to just a refund. One issue was the very late arrival of IRS letters 6475 (Covid stimulus money), one which took a month to arrive and causing me to update my return.
Another issue was during this process, one of my 1099-R federal tax paid block went from $5k to $0 and that caused a large amount to be owed. If it was for the fact that I had the same income, I probably would have paid because the program didn't flag any missing data to double check. Only when I printed out a copy am manually when line by line did I find that not all of the taxes paid was on the form. Then I had to do a screen by screen search where the error was. I think it occur when the program automatically imported documents even though I didn't request it and it over wrote my inputs.
Another issue was during this process, one of my 1099-R federal tax paid block went from $5k to $0 and that caused a large amount to be owed. If it was for the fact that I had the same income, I probably would have paid because the program didn't flag any missing data to double check. Only when I printed out a copy am manually when line by line did I find that not all of the taxes paid was on the form. Then I had to do a screen by screen search where the error was. I think it occur when the program automatically imported documents even though I didn't request it and it over wrote my inputs.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Always a success
on February 26, 2022
Posted by: JW retired
from Adams County, PA
I have used HR Block software for several years with excellent results. Much easier than doing returns manually. The software guides the user through the process and checks the accuracy of data entry.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
No Reports
on February 26, 2022
Posted by: Bbfet
from Ohio
No Reports! No info on CarryOver Loss for 2021. TaxAct gives several interesting reports after completion - including carryover loss amount for 2022 return year.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Love H&R Software
on February 25, 2022
Posted by: tobee7
from Palm Desert, CA
Have been using this software for several years now. 2021 is excellent, as usual.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H&R software is always great application for taxes
on February 25, 2022
Posted by: hendong
from USA
I have used H&R tax application since 1998. However I did stop because at some point I ended up owing fed/state. So I went with a tax preparer who was not really interested in small clients. anyway started up again and for the past several years I ended up with a good return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Nothing New. Poor Wording. Support almost nil.
on February 25, 2022
Posted by: bob_42
from Illinois
No additional thought put into questions to make it more understandable than reading the tax forms (esp. state questions). It is not much more useful than a calculator. Would expect this to improve over the years, but they keep doing the minimum to get by. Make sure you check the numbers after you import, several numbers were wrong: they should specify a minimum resolution of 300dpi because 200dpi does an inaccurate job.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock