Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Poor State help
on March 1, 2022
Posted by: Dudley48
NY State forms are very confusing. I spent more than 3 hours on hold on the phone listening to music and never got to talk to anyone who could help. Spent hours trying to figure it out myself!
I have used this program for years. It is so easy to use. It just keeps getting easier and faster. Information imported from previous years and from employer data gets results in minutes. In the time I started this review the IRS accepted my return.
Pros: Easy to prepare, Easy to import documents, Fast
Loved everything about the software other than trying to get help. It says to click the button at the bottom of the help page, there is not a button there. The virtual help is useless.