Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,288 Reviews)
Open Ratings Snapshot
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,675 out of 61,815
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2 out of 5
2
on April 8, 2026
Posted by: Anonymous
Verified Purchase:Yes
I have used your product for quite a while. I haven't bought a state in two years; I found that buying a state was lacking and punitive. At this point the best feature is coping data from the previous year.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and always have great information.
on April 8, 2026
Posted by: ETG26
from Florida
Verified Purchase:Yes
Excellent Software and I appreciate the timely software updates.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Quirky, jumps all over the place.
on April 8, 2026
Posted by: Jhdreams
from Missouri
Verified Purchase:Yes
The software program constantly skipped screens/pages and to odd screens that weren't intended.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Iowa state return
on April 8, 2026
Posted by: MizC
from Mason City, Iowa
When I printed 2025 IA 1040 the shading did not show up, there is usually a light grey background when printed for the lines. i have a black and white HP Laserjet 4000 printer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
No major changes.
on April 8, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Not much different from previous years. I had a lot of trouble with the import of LPL information. Seems like importing once should have filled in all the information, but didn't and when I filled in the next info, it duplicated previous entries, so I had to go back and correct. Lots of trouble.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Unsupported electronic filing feature
on April 8, 2026
Posted by: Falemo
from Columbia, sc
Verified Purchase:Yes
Not supporting electronic filing of a 1099-NEC form creates a delay in getting refund quickly.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 8, 2026
Posted by: MM19
from Philadelphia PA
Verified Purchase:Yes
Some explanations within the help documentation could be more clear. Real, frequent examples might be helpful.
Value
4 out of 5
4
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 8, 2026
Posted by: Gregd7171
Verified Purchase:Yes
I have been using this program for 10 years always positive.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
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