Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
What happened this year?
on March 12, 2022
Posted by: MikeSEMA
I've been using HR Block software exclusively for years - the last 4 years on this pc - and this year marked the first time I'd encountered a problem. What gives?! My wife and I have filed joint returns for decades and you are asking if she filed a return? I have to override last year's AGI of 0?? And taking the steps needed to address those flaws now means I cannot file State electronically and have to print and mail that return? Overall the return went well the your software does the job but the way it worked left me with a lot of physical steps this year.. Very frustrating!!
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Unclear directions and guidance
on March 12, 2022
Posted by: Rich 01
from Locust Grove, VA
I've been using H&R Block Deluxe Software for about 10 years. Until last year (2020) the guidance provided in loading my information has been pretty clear. This year it seems you've lost interest in helping me do my taxes.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Great features!
on March 12, 2022
Posted by: Megm
from Florida
I file my taxes with H&R every year and I appreciate the improvements made to the system
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy as always! Used it for years!
on March 12, 2022
Posted by: Scott in STL
from St. Louis, MO
Switched from your major competitor years ago and haven't looked back! H & R works just as well (maybe better) and is a much better value. My taxes are no longer taxing!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
So easy to use!
on March 12, 2022
Posted by: Budarooski
from Texas
I used to be a Turbo Tax user but about 5-6 years ago Turbo Tax messed up calculating the taxes on my stock sales - it actually showed I owned more in tax that the actual proceeds from the stock sales!! I had to open the .pdf files and manually make the corrections.
After that incident I was done with them...their software is unreliable, expensive, and not user friendly. Since then I've been using H&R block software and it is SO EASY to follow, understand, make changes, and eFile. I have told many friends to try H&R block software...they have and now they use it every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Experience!
on March 12, 2022
Posted by: Areef
from Katy, Texas
Easy to use and reasonable priced when bought early.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
In general, a good product.
on March 12, 2022
Posted by: Kitchen philosopher
from Indianapolis
Two things I would change. No way to sign an e-file, and very difficult to re-open and edit a state return. Otherwise, I would use again.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Federal was fine, State didn’t load
on March 11, 2022
Posted by: Richb 06092
from SC
Won’t be buying this product again. State level loaded improperly and could not be used so I had to rely on paper/pen method. Where do I get my money back for defective product?
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock