I have used the H&R Block Deluxe Software for many years. There was never a glitch or issue. I was happy with the product. H&R Blocks failure to address the import issues for Charles Schwab & CO for the 2021 software caused me to have to enter the data manually. This was not at all acceptable.
3-15-21 and just completed E-file Federal return. The user interface is a bit clunky in that you have to many header options to click on. WELCOME FEDERAL STATE FILE PLAN FILE YOUR RETURN ELECTRONIC FILLING FILING ON PAPER WRAPPING UP
I PREFER A SINGLE PAGE BY PAGE LEADING ME THRU ALL MY OPTIONS AND CHOICES. I FOUND MYSELF CLICK ON A HEADER AND TAKING ME ELSEWARE.
FORTUNATELY WHEN I DID GET BACK TO THE PAGE I WAS WORKING FROM THE DATA WAS INTACT.
I would suggest the 2022 tax year version you transition to a simpler user interface with less header buttons. Move to a single page by page approach.
Time to step back from the computer, jump into a pair of fins/mask and spear fish a Gurami or Red Snapper for lunch.
H&R Block makes filing my taxes as easy as possible, and I am confident that my taxes were completed properly and with all deductions that I qualify for found.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast