Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: WAA2
from Las Vegas, NV
Verified Purchase:Yes
Very good tax software. Clear and productive software to calculate and file your taxes.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using this software for years, and will continue to do so.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: solar1
Verified Purchase:Yes
Does not have adequate support for state tax credits, particularly the Solar/Wind renewable energy credit. Directions were unclear, particularly the "federal id" field, which does not seem to apply for that credit. I am disappointed that I had to file on paper in order to claim this credit because the software did not include MA Schedule EC.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Maria, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Filer Filer
from Plano, TX
Verified Purchase:Yes
Couldn’t import some forms like stock dividend forms and interest income.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: So many updates
from New Jersey
Verified Purchase:Yes
The Deluxe program worked great. I was disappointed that the update for the QBI took so long to come in....but luckily it was there 4/3.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Pain in the but.
on April 8, 2026
Posted by: Other Guy
I have a simple return. SSC, Pension, IRA distributions and dividends & int.
It took two days and three phone calls.
It took two days and three phone calls.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JBW07
from Sunnyvale, CA
Verified Purchase:Yes
I have been buying this software for a few years. No complains.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: patrog
from Wisconsin
Verified Purchase:Yes
Well Ive used taxcut and the hr block tax prog since the late 90's. however this year I've had some type of glitch that Ill try to describe.
Im getting a refund from both Fed & State.
Fed and WI state e filed... both are accepted... the next day i go into check status ...Fed is ok...
State has changed to me owing $509. with a popup worksheet showing that my Social Security was not subtracted from my AGI on my WI return ...HMMM...i go to WI DOR web site and find a place to check on my refund .... I enter the required info and it returns saying I should receive my refund by the 10th....
On the 8th i check my acct and the refund has been deposited as it was filed originally....HMMM kind of strange.... My State prog is still showing me owing $509 ... but as long as the refund has been deposited as it was filed ... I'm ok with it but wanted to report this glitch....and FYI I'm running a win 10 pc with 1 yr extended updates.
Im getting a refund from both Fed & State.
Fed and WI state e filed... both are accepted... the next day i go into check status ...Fed is ok...
State has changed to me owing $509. with a popup worksheet showing that my Social Security was not subtracted from my AGI on my WI return ...HMMM...i go to WI DOR web site and find a place to check on my refund .... I enter the required info and it returns saying I should receive my refund by the 10th....
On the 8th i check my acct and the refund has been deposited as it was filed originally....HMMM kind of strange.... My State prog is still showing me owing $509 ... but as long as the refund has been deposited as it was filed ... I'm ok with it but wanted to report this glitch....and FYI I'm running a win 10 pc with 1 yr extended updates.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock