Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
2021TAX RETURN
on March 30, 2022
Posted by: dal45
from RI
I've lost track of how many tears I've used H&R Block tax software. It sure beats the painstaking work that preceded the software programs. I have to admit the tax laws are not getting easier. I think there could be more information available that would give the taxpayer more confidence that they aren't leaving anything on the table.
Some difficulty with Form 1116. Difficult to discover Copy 2 was used other than Copy 1 on interview. Finally, got help on phone after very long wait (first call directed on online version). An online chat earlier was unsuccessful; person did not know about Form 1116 and foreign tax credit.
IRS not accepting 1040's due to "AGI from previous year incorrect". AGI from previous year IS correct.... Otherwise, easy to prepare taxes using program,but difficult time using E-File.
Have been using for a few years & have never had a problem except for this year. Found the reps were helpful but not knowledgeable. Spent 1 & a half hrs. on the phone with one young lady who tried to be helpful. Too long to go into the problem. Just didn't get it solved
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I have used this program for several years, but the adobe pdf part did not work for the HP products. I eventually got around it, but it was frustrating.
I've used hnr disc's or download for 12 years and I am always guided in the right direction. So easy, a caveman like me can use it. It's gratifying knowing I don't have to make some accountant rich.
I have used H&R Block tax software for several years now and plan on sticking with it. The software is self-guiding, easy to use and is a bit less expensive than other programs.