Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,288 Reviews)
Open Ratings Snapshot
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,675 out of 61,815
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2 out of 5
2
Tax Year 2020 1040-X Amendment Experience
on April 2, 2022
Posted by: L Smith
from Ballston Lake, NY
Poor review of amendment process (generally happy with the original filing): I'm sorry to say I thought this process was very convoluted and hard to follow to amend my tax return. I felt like I had to reverse engineer the entries to make everything come out since it was hard to distinguish what was meant by original info versus updated info in the columns. The accuracy check seemed to come up too soon - the program hadn't even asked for data that showed up missing. Also, unhelpful to let me go all the way down the e-file path only then to be told the e-filing date had expired.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Watch when you efile
on April 2, 2022
Posted by: uperko
from CO
Be very careful to select the free efile box when you file. I check the credit card box because I needed to pay for the state return, but then I was still charged for the federal efile.
Cons: Hard to import documents
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good features but poor response for help
on April 2, 2022
Posted by: HR Block tester
from Sun City West AZ
Contacted help and was put into non ending loop with no resolution. No one could assist with e send error problem
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Errors found
on April 2, 2022
Posted by: Concerned in PA
from PA
Did not calculate state tax correctly. Ignored input of quarterly payments.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes doing U.S. Taxes easier
on April 2, 2022
Posted by: MGySgtUSMC
from Havelock, NC
I have used H&R Block Deluxe for many years now. Our taxes have gotten so complicated, your program makes it so much easier to complete each year. I am able to complete them in (2) afternoons once I have gathered all my bank & investment statements & the other documentation required & sorted them, so they follow your step by step, program questions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Follow the yellow brick road.
on April 2, 2022
Posted by: semijon
I continue to use H&R software for my tax return preparation and filing because I have not encountered any problems during the several years since I switched from a different software supplier. Buy the product that suits your situation and as you complete your return you will see how smooth your journey becomes. No wicked witch of the WEST here!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
H&R Block Deluxe 2021 Software
on April 1, 2022
Posted by: Mr Bone
from Pittsburgh, PA
Does not fully support Master Limited Partnership - Publicly Traded Partnerships (MLP - PTPs). It also will not electronically file a PA State return containing MLP - PTPs. It was difficult to figure out how to enter foreign tax for PTP Partnership distributions that are not documented on1099-DIV or K1 forms. Otherwise, it would have received 5 Stars.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on April 1, 2022
Posted by: JayMar111
from Troy MI
Used this software for many years without any real problems. However should be easier to efile with complete K-1 information.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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