Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
No worries, past & current years are available
on April 2, 2022
Posted by: jimwhoski
from Perth Amboy, NJ
I had a glitch trying to access the State return, it didn't download as it should've. But that was easily fixed with the help of "Support". I was sent an email to resolve my issue after I tried a few times by using the "Tool" option located on the top of the page. A couple of issues were found after I completed filling out my federal tax, but the software guided me to fix the issues. I will make future software purchases. I used this option to file 2020 tax returns, federal & state, for a deceased uncle who understandably neglected to file. To busy fighting cancer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Very Good except for a printing problem
on April 2, 2022
Posted by: 1Physicist
from San Francisco, CA
I have used this product for several years and have had good results. This year I had a printing problem. The on line help did not deal with my problem so I tried the chat bot. The chat bot failed so I tried live chat. I reached a live person quickly but then got shunted into waiting for her reply forever. So I called the help phone line, went through the phone bot help, and then waited for 90 minutes to talk with a person. She dug deep and came up with a work-around that worked. Be careful if you are using a Mac with the latest Mac OS.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Capital Gains Excess processing missing
on April 2, 2022
Posted by: TLHayward
from La Serena, Chile
I have foreign-earned income and this year my return had a Capital Gains Excess. Your tax program doesn't compute the tax for the case of a CG Excess, so I had to calculate it manually. Because this requires editing the 1040 tax field manually, the H&RB return was not eligible for electronic filing, so I had to print and mail the paper return.
The CG Excess isn't really that hard to calculate and I don't understand why your program can't handle it. Otherwise the program is great, but this omission costs me time to print the return and then mail it (from a foreign country to the US).
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 2, 2022
Posted by: SK2022
from Colorado
I switched to H&R Block software a couple of years ago and I'm so glad I did. Their product is intuitively easy to use and I get done faster than the other product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Fast and Easy
on April 2, 2022
Posted by: AmeliaJane
from HAWAII
I am 66 yrs old and have been using this program to do my tax returns for years. I would highly recommend. Price is affordable. Only flaw is that the fonts are not dark and not large enough for me to see easily in my old age.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Continues to crash on MAC.
on April 2, 2022
Posted by: GaGoodson
from Alabama
I purchased this software because it was the cheapest option to file in two different states. From the time that I installed it on my MAC, it would crash each time I would advance to the next step. I am not sure if it is because I have it installed on a MAC. It was sufficient to finish my taxes but I would have paid more for a software that I did not have to keep opening after it crashed.
Cons: Time consuming, Hard to import documents
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on April 2, 2022
Posted by: Charlie48
from Atlanta
After life changes during the year this program made filing very easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
YOU AUXCK
on April 2, 2022
Posted by: BULLSHEET
from EXAMPLE
YOU DON'T WANT A REVIEW FROM ME RIGHT NOW.. MY RETURN WAS REJECTED BECALUSE I PUT IN THE AGI THAT YOU HAD FOR ME AND THERE ISN;T A REASONABLE WAY TO FIX THIS. YOU KEEP PUTTING ME BACK THROUGH GARBAGE
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock