Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Federal OK, AZ state very poor
on April 12, 2022
Posted by: FredOz
from Prescott, AZ
Th Arizona software is frustrating and leads to mistakes:
(1) Government pension exclusion is limited to $2500. Instructions say to enter pension amount. This is then changed to 3191, which is $691 too high.
(2) For Railroad Retirement, instructions say to enter RRR benefits but do not say that Tier 1 (Social Sec. Equiv.) benefits are already included, which leads to incorrect entry.
(3) Instructions say to enter nonrefundable tax credit to delete deduction. But this does NOT enable the credit, which can lead to missing the credit.
(4) If the credit is entered, the deduction may not be deleted, leading to another error.
(1) Government pension exclusion is limited to $2500. Instructions say to enter pension amount. This is then changed to 3191, which is $691 too high.
(2) For Railroad Retirement, instructions say to enter RRR benefits but do not say that Tier 1 (Social Sec. Equiv.) benefits are already included, which leads to incorrect entry.
(3) Instructions say to enter nonrefundable tax credit to delete deduction. But this does NOT enable the credit, which can lead to missing the credit.
(4) If the credit is entered, the deduction may not be deleted, leading to another error.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
eFile Errors
on April 12, 2022
Posted by: Anonymous
from Ann Arbor, MI
Cannot file. got an error, corrected it and re-submitted. Same error and it is correct. Went to chat and bot asked for rejection code. Typed in rejection code exactly as listed. chat bot said "no such code". I'll pay someone next year...
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Rejected by IRS due to H&R system error
on April 12, 2022
Posted by: polarbear938
from California
Spent a lot of time filing our my form only to have it repeatedly rejected by the IRS at e-file due to some import error. In the end had to redo the whole thing in order to remove the error and successfully submit.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Less support for 2021
on April 12, 2022
Posted by: Mdpo
from NJ
2020 software fully supported Form 8938.
2021 it doesn’t. You can’t even print the form.
Use Turbo or Tax Act if you need this functionality.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Good for a dummy like me.
on April 12, 2022
Posted by: Shadetree Joe
from LA
Been using H&R for many years now and it walks me through my 1040 long form and then at the end finds where I made errors and helps me to correct them (this year 5!). I am very pleased with the product and the price.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Oldtimer With H&R Block
on April 12, 2022
Posted by: RayF
from Oregon
I've been with the H&R Block tax program over 2 decades. Thanks to the tax code, I've seen complexity increase over the years. I'm thankful for the program to smooth the way to get an onerous task out of the way.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Bugs/blocked from efile
on April 12, 2022
Posted by: LeslieA4115
from Treasure Coast FL
Every year I discover bugs in the software which precludes me from e-filing or worse filing the needed documents. It's becoming tiresome to get the "well you can paper file" GEE - I KNOW that! Now I'll have to wait WEEKS for the refund. After 10+ years, H+R & I will be parting company. H&R Block defaults that I "retained an interest in donation" when this was absolutely not the case - if over-ridden, again no e-file. AGI prior year was correct (IRS transcript) again, precluded from E-filing.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Still the best as far as I am concerned
on April 12, 2022
Posted by: PapaCJ
from Sacramento, CA
I have used HR Block/Kiplinger for decades and believe it still the best value and easiest to use. I prepare about 4-5 returns annually for my immediate family.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock