Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Software is good. Tax pro not so much.
on April 13, 2022
Posted by: Rajncajn
from Houston Tx
I had filed an appended return in 2020 and was unsure o which info to put in for the 2021 return. Refile always asks for the previous year's info, so after waiting over an hour to speak with a "Tax Pro", I was told to use the ammended return. The softer told me differently when I tried to override the AIG. The tax pro should have known the answer to that!
I've used HRB since around 2005 and have been generally satisfied. The 2021 version, for some reason, is subject to repeated crashes on my system, a Macbook Pro running Monterey.
Makes filling much easier however, my wife passed away and the software does not allow to file State of Virginia online. Had to print and mail in to the Virginia Department of Taxation. Somehow need to fix! Thanks.
CPA with over a decade of experience grinding out returns in public accounting using countless other tax software applications, this was the worst experience by far. (i.e. For Form 8962, the software blatantly advises you to use the instructions to manually fill out the form versus guiding you through the fields like every other software.) Fingers crossed a notice doesn't result from this filing.
US tax returns, especially with small business, are in general complicated to provide information to IRS. H & R Block software makes it very easy to provide that information. I have been using this software for the last ten years.