Good prompts. Usually easy to follow the guidance. For a couple of the slides it was not intuitive. Also, I still cannot load in > 3 countries for foreign dividends & taxes paid. Not sure why, but your software will not allow a 4th and I have 10. I had to combine countries.
Activation code provided in purchase e-mail generated an error code when entered and directed me to call tech support. I do not have the desire to be on the phone for what would likely be an extended amount of time. I'm mailing the return and will be looking at possibly purchasing turbo tax next year
Have used HR Block for years. Never a problem, even with my changing situation over the years. The program takes you step by step through difficult situations. Cannot imagine attempting doing taxes without it.
I've used competitors in the past but have used HRB's software for the past few years and I'll never go back! The software is intuitive, user friendly, and comforting - I never forget to add pertinent information anymore!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I don't know tax accounting but I do know how to copy numbers from forms I get in the mail into forms in software, so I have become our home tax preparer. I like to have the software installed on my own computer, and H & R Block still offers downloadable software. I also need a Schedule C, and they include that in the Deluxe version that I use.