Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from FL
Verified Purchase:Yes
Frustrated with inability to properly calculate estimated tax payments for 2026.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA
Verified Purchase:Yes
I have been using your tax program for many tears but the long delay in software updates for K1s was a problem. Not having everything finalized by the beginning of April was very annoying. I may well consider a different tax program next year.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
I have been using H&R Block software for over 10 years. I'm generally pleased with my experience but found using it a little more quirky than in the past . I had some minor situations I had to report this year. I had to research my dilemma and use the help function more than normal. I rarely received a straight-forward answer and had to use a trial and error method to come to a solution for me.
Pros: Maximizes refund
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Have used this product for years, and it has consistently been easy, accurate, and well worth the affordable price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Tax software as expected
Verified Purchase:Yes
Worked as expected I don't know if it could have saved more or less
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bradenton, FL
Verified Purchase:Yes
I have been using this system 10+ years. No problems and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I been using it for years and it is easy to use because it carries the information forward from the previous year.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Granger, IN
Verified Purchase:Yes
I have been using the desktop version for several years and was satisfied until this year.
I needed to file form 5329 this year but your accuracy review flagged an error indicating that I had to wait for a technical fix. After waiting for a month, the "fix" reportedly occurred. However, when I finally tried to e-file my return, it was rejected by the IRS. I decided to delete form 5329 and try e-file again. With 5329 deleted, my return was accepted. However, now I sent in form 5329 and I fear that it will not be accepted as it is no longer part of my e-filed return. I no longer trust your software!
I needed to file form 5329 this year but your accuracy review flagged an error indicating that I had to wait for a technical fix. After waiting for a month, the "fix" reportedly occurred. However, when I finally tried to e-file my return, it was rejected by the IRS. I decided to delete form 5329 and try e-file again. With 5329 deleted, my return was accepted. However, now I sent in form 5329 and I fear that it will not be accepted as it is no longer part of my e-filed return. I no longer trust your software!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock