Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Totally useless if you have any stock trades.
on April 27, 2022
Posted by: Jim12
from Houston, TX
Not as easy to use as other tax software I used in the past. But the major problem is that the program doesn't know how to manage stock sales. It kept getting into a do-loop asking for me to enter data on every one of my 132 stocks I bought and sold for the year. This data was down loaded directly from the broker. I shouldn't have had to touch it. Then to add insult to injury, it would say I have completed all the requests.
Then it would go back and ask me the same question all over again. I had to go through multiple loops with different sets of data before I satisfied you software and finally let me out of the endless do-loops. It was the final night when taxes were to so I spent hours struggling with the useless program. Otherwise I would have thrown the software in the trash and gone back to TurboTax which I have used for years without any prolbems.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Kept crashing
on April 27, 2022
Posted by: USKiwi
from Tucson, AZ
I was working my taxes on 4/16 and the software repeatedly crashed at the same point. It just closed losing a lot of entries. A reboot of my laptop got it going again. On Sunday I was near to finish and it started crashing again. But I finally got my return completed. On 4/18 doing my wife's return it crashed over and over and I ended up days late filing the return
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
First Time User- Great Results
on April 27, 2022
Posted by: Sacalion
from Baltimore MD
I was happy with the results although the return required great details. I am ready for next year's returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Program - I would not use any other software
on April 21, 2022
Posted by: Glad Max
from Georgia
H&R Block is the is the only tax prep software I trust. I appreciate the easy to follow guidance and great customer support. Whether you are a beginner or seasoned preparer, H&R Block provides great value and quality year after year!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Frustrated
on April 21, 2022
Posted by: chefjef
from Huntsville, AL
I've used HR Block for years. I had to file two state returns. The software chose which state return to eFile - every time I selected the state I wanted to file, when I navigated to the efile page it would default to the state I did not want to efile, and would not let me change it. There was a section where the software asked me which, if any, state I wanted to efile, and when I selected it and moved to the next screen, it switched back to the other state. This is going to delay a refund and resulted in my filing the second state return passed the deadline, because after I efiled my federal and the first state, the program said after my two returns were accepted that I might be able to efile a second state return. So I waited. Guess what? The software would not efile the second state return AND it was 2 days passed the filing deadline. It would have been nice if the program had mentioned that up front. I am not using HR Block anymore.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
1099-B Difficulties
on April 21, 2022
Posted by: jrob79
from Simi Valley, CA
Overall the software is excellent. My one issue lies with entry of 1099-B capital gains/losses. I had 100+ entries to make - some I entered manually and others I downloaded from Charles Schwab. The form for entering data for a specific stock is fine, but I found the H&R software was not good identifying and presenting the source of the 1099-B information (this is the step before you enter the actual gains/losses). So, when I went back to doublecheck my work, it was difficult to get to a particular 1099-B and step through it. Also I couldn't find a way to look at a list of all my entries.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Return Rejected for incorrect AGI - 2nd Year
on April 21, 2022
Posted by: TBJO
from Leesburg
Very disappointed my E-file was rejected for incorrect AGI for two years in a row. I used your software. How could this happen.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
I am too old to do my own taxes
on April 21, 2022
Posted by: Annikins
from New Jersey
After using Turbo Tax for many years I decided to try Deluxe plus State. I made an error and may have to file amended returns at least for the state. I thought it did well with my data and my refund was good, but I really needed more guidance and clarity which Turbo Tax provides.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock