I find the software easy to use and I have used it for about 10 years. I like that it is available early to get started long before Tax Day, allowing you to get all your information ready. The only problem I've had was last year, when the State version came out, my activation code did not work. Tech support was able to correct the issue with one phone call.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Easy to use. Covers all the details. Found an issue that I overlooked which increased our refund by nearly a hundred dollars. The program more than pays for itself.
That the software is very easy to use. It’s also very quick. You will probably spend more time on getting your documents together than you will actually filing your return.