Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Usa
Verified Purchase:Yes
Disappointed a state return was not included this year.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Detroit,MI
Verified Purchase:Yes
Easy to use. Been using since 1990. Helped me save thousands $$$$$ be doing taxes meself
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The program has several features that are not user‑friendly. H&R Block 2024 printed coupons for my prepaid state taxes, with the last one dated January 15, 2025. H&R Block 2025 then displayed a pop‑up message stating that this payment cannot be included in the federal calculation but will be accepted on the state return.
Also, in the “Tell us about your rental property” section, the line “This rental is eligible for the qualified business income deduction without the safe harbor election” appears as the last item in the “check what applies” list. I do not recall seeing this line in previous years, and as a result, I had to amend my returns.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ijm75
from Pennsylvania
Verified Purchase:Yes
I thought the federal tax filing was simple. However, the state tax portion has been a nightmare. I can't figure out how to fix it and get my return filed. Every time I fix the areas that are highlighted, more problems pop up including the original highlighted areas.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Monument, Co
Verified Purchase:Yes
overall a good product. Some updates for k-1 very late
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
I’ve been using H&R tax software for 20+ years. Very easy to use and pull in prior year information.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Spache Junction, AZ
Verified Purchase:Yes
Good program, I've used nearly 2 decades . . But the prices are becoming unreasonably high and less competitive . .
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: daisylou
Verified Purchase:Yes
This is my first year to use H&R. This is the first year I've had to verify my filing which has delayed my refund - so far it's been 5 weeks and irs tells me it could be 9 more weeks.
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock