Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,288 Reviews)
Open Ratings Snapshot
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,675 out of 61,815
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Excellent tax software.
on June 11, 2022
Posted by: Anonymous
from Mooresville, NC
Verified Purchase:Yes
Excellent software. Very easy to follow the instructions. It’s like it’s holding your hand as you maneuver through your income taxes. I love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy tax return
on June 11, 2022
Posted by: JimmieB
from Charleston SC
Verified Purchase:Yes
A little different from past year's, but found it to still be understandable and easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Ripoff
on June 11, 2022
Posted by: Jed4145
from Mi
Verified Purchase:Yes
Used to be a great program. This past year I actually couldn’t complete my taxes due to not having a form I needed and used a free program that was way better. Save your money.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Buyer beware
on June 11, 2022
Posted by: Bigfish22
from Baltimore, MD
Verified Purchase:Yes
The software is easy to follow however I have been audited two years in a row with my overall tax being adjusted resulting in me going from getting a refund to having to pay large amounts. Can't say I would recommend this product.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great tax prep software
on June 11, 2022
Posted by: Jonknapp8
from Toledo
Verified Purchase:Yes
I like the software because it is easy to use and if you use it year to year it grabs information from the previous year so you don't have to look it up!
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy
on June 11, 2022
Posted by: Imzadirose
from South Carolina
Verified Purchase:Yes
Always easy and provides step by step instructions for tax filing
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Needs a major refresh and re-thinki. Web is better
on June 11, 2022
Posted by: papagayo
from MA
Verified Purchase:Yes
Doesn’t have the same number of connections to pull from institutions, UI is old and not even similar to web. Web application is way better.
Also, it’s ridiculous to have to install a brand new piece of software every year instead of either paying for the new year’s tax return capability in the same H&R application already installed on the computer, and have it download the latest updates (you still have to do this every time you install the new software application for the year anyways). Having to install a new software application every year seems wasteful at best and a horrible user experience at best.
I expected, and would have liked a similar experience as the web application, but this is not even close. TurboTax’s application software is much more similar to it’s own web application and unfortunately have to say that it surpasses in capabilities and usability H&R Block’s parallel software application product.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
No Reply
on June 11, 2022
Posted by: Bipin Dedakia
Verified Purchase:Yes
I didn't get reply as I waited on call for more then one hour for IRS Notice.
Written by a customer while visiting HRBlock
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