Program called up additional covid relief funding which we did not have the dependents to qualify for. IRS sent up yours letter, still haven't gotten the reduced refund
Been easy to use over 15+ years. I did have a different situation come up this year needing help with that I couldn’t figure out on my own. It was a long, long wait on the phone to get assistance, but a nice lady walked me thru the forms I neede to fill out to finish my Fed. return.
using this software for 2021 was horrible. They did not have their software updated for SS as did others. NOT a release problem from the IRS, just sloppy coding by this company