Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
I ALWAYS HAVE TROUBLE WITH THE 1099 R WORKSHEET FOR MY PENSION WITH THIS PROGRAM
ALWAYS HAVE TO DO IT MYSELF THE INTERVIEW WON'T DO IT RIGHT I HAD TO DO AN AMENDMENT THIS YEAR BECAUSE OF IT. MAY GO BACK TO TURBOTAX NEXT YEAR
ALWAYS HAVE TO DO IT MYSELF THE INTERVIEW WON'T DO IT RIGHT I HAD TO DO AN AMENDMENT THIS YEAR BECAUSE OF IT. MAY GO BACK TO TURBOTAX NEXT YEAR
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I have been using H&R Block for twenty years and I will never use it again. I had to wait a whole month for forms to be updated so I could e-file. It is very poor dealing with income reported on a K-1 form for a S Corporation. It gave warnings that its calculations were probably not correct and then said to make changes directly without telling me how to do that. It has no improvement in user interface in all those years.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Software is decent, not all States can you e-file
on April 8, 2026
Posted by: Cher37
Verified Purchase:Yes
The software is pretty good. You can ask questions through their AI, but sometimes AI does not know the answer. Some od the questions in the software require extra research and it took me a while to figure it out. I was able to e-file federal and a State, but the other State the software said e-file was not available, even though i waa willing to pay. That was disappointing. So i had to mail in one State. The other two I was able to e-file. The softeare is pretty good.
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
i have been using H&R Block tax software for over a decade, and I just simply love it!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: I miss TaxCur
Verified Purchase:Yes
Absolute crap. Gets worse every year. Mailing instructions tell me to print forms with no information entered into them, and help topics are pointless.
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Jokoova
from NY
Verified Purchase:Yes
I have been using Turbe Tax for years. This year I switched to H&R Block mainly because of price. Sorry to say the quality of your product is far inferior to Turbotaex right from the size of the font to all aspects concerning ease of use. Even the download function of 1099 b is not satisfactory. When I download something I should be able to look at it to ee if it is accurate instead of going through tax preperation process. My humble suggestion is just take a look at how Turbotax is doing these things and make some major changes to your software.
Hope that you will consider this suggestion seriously. Incidently I can't even proofread what I just typed.
Hope that you will consider this suggestion seriously. Incidently I can't even proofread what I just typed.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: MRDeWitte
Verified Purchase:Yes
I appreciate the ease of purchasing and installing. Backward compatibility saves a ton of time
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Timbertots
from Milwaukee, WI
Verified Purchase:Yes
I just use my dad's computer, and he uses HRB. It's pretty good. The search and go-to feature was not super helpful, but it all worked out just fine.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock