I've been using H&R Block software for many years. This year however I discovered that it could not handle investments in qualified opportunity zone funds, so I had to use a combination of software and manually prepared forms to file my return by mail. I am disappointed that H&R Block software was not designed to handle such an investment.
Like the program however when it comes to the os form need more specific instructions how to complete exp to get the answer for line ... you find it on form line...
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents